Privacy Policy

[PLACEHOLDER — founder to supply final copy reviewed by a UK solicitor before launch.]

This Privacy Policy explains how Wright Operations Ltd, trading as Hit The Drop ("we", "us", "our"), collects, uses, and protects your personal data when you visit hitthedrop.com or use our services. We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Wright Operations Ltd, registered in England & Wales.

[PLACEHOLDER — registered company number, registered office address, and a data-protection contact email to be supplied.]

2. What data we collect

Depending on how you interact with us, we may collect: contact details you provide (e.g. Discord handle, email), information you submit when ordering a service, basic technical data (IP address, browser type) and any correspondence you send us.

3. How we use your data

We use personal data to provide and administer the services you request, to communicate with you, to operate and secure the website, and to comply with our legal obligations. Our lawful bases are typically the performance of a contract, our legitimate interests, and consent where required.

4. Sharing your data

We do not sell your personal data. We may share it with service providers who help us operate (e.g. hosting, payment processing) under appropriate agreements, or where required by law.

[PLACEHOLDER — list of processors/sub-processors to be confirmed.]

5. Data retention

We keep personal data only for as long as necessary for the purposes set out above or as required by law.

6. Your rights

Under UK GDPR you have rights to access, rectify, erase, restrict, and port your data, and to object to certain processing. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

7. Cookies

[PLACEHOLDER — cookie/analytics disclosure to be completed once analytics tooling is finalised.]

8. Contact

To exercise your rights or ask a question about this policy, contact us at the address provided above.

[PLACEHOLDER — data-protection contact email.]